Added my missed calls section for AGENTDIRECT calls and agent misses.My CSR’s now will work via user, unassigned and user groups assigned.Added “Active Policies” and “Inactive Policies” on leads table in explore.Fixed “Sort” and “Group By” in the options tab of the lead/policy/dependent explorer.Modified explore leads to allow mutliple types of resets.Explore leads now has leads send, email leads, mass edit, merge leads, print leads, move leads functionality.What else do you think would help your agents at the beginning of the day or for “ at a glance” data on the dashboard?.All % up and down arrows are related to changes between day’s performance and yesterday’s performance from the beginning of yesterday to the CURRENT time of yesterday.Added “Center” and “Right” Columns for adding modules.Moved the link icons to the left side to declutter the screen.We have prettied up the Agent Dashboard a little and are looking for feedback!.Added average premium lead to admin dashboard.Get ready, this is over a years worth of patch notes, we finally got these sorted and are ready to release patch notes on a more regular schedule again.
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